Shipping policy

Effective Date: July 12, 2026

Shipping Policy

At Kalvexia, we strive to deliver every order efficiently and on time.

Order Processing

• Handling Time: 2 Business Days
• Orders are processed Monday through Friday, excluding public holidays.

Shipping Time

Estimated delivery time:

3–5 Business Days

Delivery estimates begin once your order has been processed.

Shipping Confirmation

When your order has been shipped, you will receive an email confirmation with tracking details, where available.

Delivery Delays

Delivery estimates are not guaranteed. Delays may occur due to customs clearance, severe weather, public holidays, or shipping carrier disruptions.

Incorrect Address

Customers are responsible for providing accurate shipping information. Kalvexia cannot be responsible for delivery delays or failures caused by incorrect addresses.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within a reasonable period, please contact our customer support team for assistance.

Contact Information

Kalvexia

1 Mount St

London W1K 3NA

United Kingdom

Phone: +44 2033829265